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This Privacy Policy explains the order, checkout, delivery, and support information used to operate the focused Frbxg storage-bag store.
A storage-fit question can usually be answered with the product SKU, intended space measurements, and the relevant listing specification; customers do not need to disclose a wardrobe inventory, travel itinerary, household routine, or the identity of people whose items may be stored. Support photographs should show an empty bag, affected component, measuring tool, or parcel without revealing clothing labels, luggage tags, passports, medication, screens, faces, addresses, or private room details. If personal objects appear unintentionally, they are not needed to decide whether a seam, window, zipper, handle, board, or mesh panel matches the order.
PERSONAL INFORMATION WE COLLECT
Order Information can include name, email, telephone number, billing address, shipping address, payment information and payment status, ordered storage-bag SKU, order value, delivery record, and support correspondence. Device Information can include browser type, device type, IP address, time zone, cookies, viewed pages, interaction data, and security signals used to operate and protect the storefront.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site, arrange for shipping, process payments, provide invoices and/or order confirmations, communicate with customers, handle returns and refunds, and screen our orders for potential risk or fraud.
Device Information helps us operate and improve the Site, protect checkout security, and understand store usage.
SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site. We may share personal information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, fulfillment partners, fraud prevention providers, analytics services, customer support tools, and professional advisers. We may also disclose information if required by law or to protect our rights, safety, customers, and business operations.
BEHAVIORAL ADVERTISING
We may use personal information to provide targeted advertising or marketing communications that may be of interest to customers. Customers can opt out of targeted advertising through Google Ads Settings at https://www.google.com/settings/ads/anonymous and through the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/.
YOUR RIGHTS
Depending on location and applicable law, including Singapore’s Personal Data Protection Act 2012 (PDPA), together with applicable United States federal and state privacy laws, individuals may have rights concerning their personal information. Singapore residents may request access to or correction of personal data and may withdraw consent where permitted by law. Additional rights, including deletion, restriction, portability, or a copy of personal information, apply only where the relevant law provides them. Requests may be sent to support@frbxg.shop. We may need to verify identity before completing a request, and legally permitted exceptions may apply.
Financial Data Security
To protect personal information, we use reasonable administrative and technical safeguards. Payment credentials submitted at checkout are transmitted to Shopify Payments through encrypted connections; our store does not directly receive or store complete card numbers or security codes.
This means checkout data is safeguarded using industry-standard encrypted transmission before payment details are handled by Shopify Payments.
Cookies, International Processing, and Retention
Cookies and comparable browser signals support cart continuity, session preferences, checkout security, fraud review, and aggregate storefront performance. They cannot inspect a wardrobe, read suitcase contents, or determine what a customer stores in a bag. A page view may indicate interest in an under-bed, upright, or compression format, while an optional support photograph is handled within the related customer-service record. Browser controls may limit cookies but can also affect saved-cart or checkout functions. Operational records are retained only as reasonably needed for fulfillment, returns, accounting, disputes, security, legal obligations, and consistent support, after which provider and legal retention practices apply.
Personal information may be processed or stored in United States and in other countries where Shopify, Shopify Payments, and our authorised service providers operate. Where required, we take reasonable measures to ensure that transferred personal information receives protection consistent with applicable data protection law.
Children, Third-Party Links, and Updates
The Site is intended for adult customers. We do not knowingly collect personal information from children. Third-party links or services are governed by their own privacy practices. We may update this Privacy Policy to reflect changes in our store, services, or legal requirements.
Contact
Business Address: 8411 Arcola Ave, Hudson, FL 34667, United States
Privacy Email: support@frbxg.shop
Phone: +1 (430) 335-0185
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)